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The Director/Senior Director, Workers Compensation Product Management is a senior leadership role responsible for the strategic, analytical, and operational management of Markel’s Workers Compensation product portfolio within the Workers Compensation & Small Commercial Business Unit. This role serves as a critical partner to underwriting, actuarial, distribution, claims, operations, and technology teams, with accountability for portfolio profitability, product strategy, underwriting discipline, and scalable growth.
The Director/Senior Director will lead efforts to optimize portfolio performance, expand and refine underwriting appetite, strengthen pricing and underwriting tools, enhance automation, and identify both organic and inorganic growth opportunities—while ensuring alignment with Markel’s risk culture and long term financial objectives.
Key Responsibilities
Portfolio & Performance Management
- Maintain overall responsibility for Workers Compensation portfolio performance, ensuring sustainable profitability and growth.
- Translate portfolio insights into actionable underwriting, pricing, and appetite decisions.
Pricing, Rate Indications & Filings
- Partner closely with Actuarial to develop rating strategies.
- Lead the development and enhancement of pricing models, decision-support tools, and analytical frameworks for underwriting teams.
Underwriting Guidelines & Authority
- Own and regularly refine Workers Compensation underwriting guidelines, authority, and referral thresholds.
- Provide oversight of delegated underwriting authority.
- Ensure strong controls, performance monitoring, and alignment with Markel standards.
Underwriting Training & Quality Assurance
- Provide regular training in partnership with underwriting leadership.
- Identify trends, control gaps, and improvement opportunities via the Business Quality Review (BQR) process; partner with underwriting and operations to address findings.
Growth Strategy & Expansion Initiatives
- Identify and evaluate inorganic growth opportunities, including acquisitions, program partnerships, and new distribution models.
- Review and support large account expansion opportunities and strategic deals.
- Assess market needs, competitive dynamics, regulatory considerations, and operational feasibility.
Leadership & Collaboration
- Serve as a trusted strategic advisor to underwriting, actuarial, claims, distribution, operations, and technology leaders.
- Lead, mentor, and develop product management talent, fostering a culture of accountability, curiosity, and continuous improvement.
Qualifications & Experience
- Bachelor’s degree required; advanced degree (MBA, MS, or equivalent) preferred.
- 10+ years of experience in Workers Compensation insurance, with deep exposure to underwriting, product management, pricing, or actuarial disciplines.
- Demonstrated success managing complex insurance portfolios and driving profitability.
- Strong analytical skills with the ability to translate data into strategic decisions.
- Proven leadership experience in cross‑functional, matrixed environments.
- Excellent communication skills with the ability to engage senior leaders and technical teams alike.
Job level is commensurate with experience, specialized skills relevant to the role and possession of the outlined preferred qualifications. Markel reserves the right to propose an alternative career level based on these factors.
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US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay information:
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The salary for the position is $136,800 to $188,100 with a 55% bonus potential.
Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We’re all about people | We win together | We strive for better
We enjoy the everyday | We think further
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com.
No agencies please.