Job Description
Human Resources Generalist – Corporate
As an integral member of a high-performing HR team, the Human Resources Generalist (HRG) provides both strategic and hands-on HR support to advance business objectives in Definity’s Corporate teams. This role serves as a trusted advisor to leaders and employees, championing organizational culture and ensuring alignment with HR programs, policies, and practices. Reporting to the Director, HR Business Partner, the HRG collaborates closely with the HR Business Partner team and Centres of Excellence (COEs) to support organizational needs, drive engagement, and contribute to a positive employee experience. The successful candidate consistently demonstrates Definity’s values - putting customers first, striving for excellence, and collaborating in ways that make us stronger together.
Who We’re Looking For
- Highly adaptable with the ability to manage competing priorities in a fast-paced environment.
- Skilled at assessing problems, influencing decision-making, and recommending practical solutions.
- Organized, self-motivated, and customer-focused; able to work independently and collaboratively across all levels.
- Strong communicator with excellent interpersonal skills and the ability to coach and guide leaders effectively.
- Confident in recommending alternative approaches and exercising sound judgment.
What To Expect
Employee Engagement & Culture
- Monitor employee experience, retention metrics, and behavioural trends using surveys and ad hoc inputs.
- Communicate culture, policies, and HR processes to employees and leaders, including through new hire meetings.
- Support initiatives designed to improve year-over-year employee engagement.
HR Program Implementation & Support
- Collaborate with the Director, HR Business Partner to implement HR programs within Corporate groups.
- Provide feedback on HR initiatives and advocate for business unit needs with COEs.
- Complete HR transactions in Oracle (e.g., offer flows, data updates).
Employee Relations & Leadership Support
- Respond promptly to employee and leader inquiries, resolving issues with professionalism.
- Coach leaders through performance, conduct, and other employee relations matters, escalating as needed.
- Conduct investigations.
- Work with Director, HR Business Partner to analyze trends and brainstorm solutions.
Organizational Design & Development
- Support organizational design activities and business unit structure changes.
- Coordinate training and development initiatives including change management, strategic planning, leadership coaching, and team building.
Operational Excellence
- Provide timely HR services, support, and guidance to client groups.
- Identify opportunities to enhance operational performance using lean thinking and problem-solving skills.
- Collaborate across HR to drive process improvements and promote consistency.
- Advise managers on HR best practices, policies, and processes.
- Work independently to prioritize daily tasks, escalating complex issues appropriately.
What You Bring
- University degree or college diploma in Human Resources or a related field, or equivalent experience.
- CHRP/CHRL designation completed or in progress.
- 5-7 years of experience as an HR Generalist, HRBP or similar role, preferably in a corporate environment.
- Strong knowledge of HR practices including benefits, compensation, employment law, employee relations, talent management, and learning & development.
- Excellent communication, coaching, and interpersonal skills.
- Proficiency with HRIS systems (e.g., Oracle) and MS Office applications (Word, Excel, PowerPoint).
- Strong analytical and problem-solving abilities, including comfort preparing data-driven insights.
- Ability to manage multiple priorities under tight timelines.
- Dependable, proactive, and flexible, with a continuous improvement mindset.
- Curiosity about the business to ensure HR support is aligned with operational needs.
Salary Range: $73,500-$123,500
About Us
Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.
This position is being posted to fill an existing vacancy.
Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.
What’s in it for you?
- Hybrid work schedule for most roles
- Company share ownership program
- Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services
Go ahead and expect a lot — you deserve it.
It’s better here — but don’t take our word for it. Definity was named by Great Place to Work ® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting accessibility@economical.com.
Background checks
This role requires successful clearance of background checks (including criminal checks and leadership references).
#IND1
About The Team
Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.
We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.
