We are looking for a Claims Adjuster – Property to join the Claims department here at Tokio Marine Kiln. Reporting to the Assistant Claims Manager, you will manage a designated book of business, support our underwriters, and nurture key client relationships. If you thrive in a collaborative environment, enjoy taking ownership, and want to contribute directly to TMK’s Claims Business Plan, this could be the opportunity for you. As a Claims Adjuster within our Property division, you will: Handle claims across a defined portfolio—including complex and large commercial property losses. Deliver outstanding service to brokers, clients, and internal stakeholders. Manage client relationships to support business development and retention. Work closely with Underwriters, ensuring they’re fully briefed on emerging claims trends and individual cases. Make fair, commercial decisions aligned with TMK values and regulatory standards. Demonstrate strong awareness of delegated authority, conduct requirements, and financial crime obligations. Champion TMK’s organisational behaviours and values across all interactions. Why Join Us? At TMK Claims, you’ll be part of a supportive, dynamic team that values expertise, growth, and integrity. We empower our people to take ownership, develop professionally, and make meaningful contributions to the business. We’re seeking someone who brings not just technical ability, but also a team‑focused mindset and a commitment to delivering excellence. Ready to Apply? If this sounds like your next challenge, we’d love to hear from you. Apply today and help shape the future of Property Claims at TMK and play a key role in delivering a first‑class claims service across our Property portfolio. The successful candidate will be welcomed into the TMK family to help us further our purpose of enabling our clients to fulfil their ambitions whilst benefiting society and our people. We are committed to ensuring a safe, open, inclusive and empowering environment in which all of our people can thrive. All employees have the opportunity to join one or a number of inclusion network groups or take part in CSR and charitable activities. TMK is signed up to the Disability Confident Employer Scheme and we also accommodate flexible working, subject to the TMK flexible working policy. As an underwriting firm with over 140 years’ experience of protecting clients from changing risks we put our confidence in the ability and talent of our people. We aim to be a ‘Good Company’ and this means being a great and inclusive company to do business with and being a great place to work. Our culture is founded on our core values of empowerment, inclusion, excellence, integrity, teamwork and innovation. We seek to recruit the best talent by endeavouring to reach diverse talent pools, offering dynamic working arrangements and investing in development. To make your experience as comfortable as possible, please let us know if you require any reasonable adjustments or additional assistance during your application process. At Tokio Marine Kiln we are here to support you, please be reassured that we will do all that we can to ensure that your specific needs are met. Please reach out to jay.lewis@tokiomarinekiln.com in confidence, to discuss any specific assistance or requirements that you have. If you encounter difficulties submitting your application, please email recruitment@tokiomarinekiln.com. If you are interested in this vacancy and would like to apply or find out more, please follow the links to apply. You can also share this vacancy with your network using a number of social media platforms. We pride ourselves on our high-calibre workforce and we recognise that the success of our business is dependent on our ability to attract, develop, motivate and retain a diverse and talented group of people.
