Job Description
The SVP, Digital Distribution and Revenue leader reports to the Division President, N.A. Small & Lower Midmarket
- Set the overall digital distribution domain mission, vision, and goals through collaboration with subject matter experts (SMEs) and business stakeholders
- Manage the domain revenue/expense budget and guide the overall direction of the domain, including strategic decision-making, resource allocation across squads, and upholding quality standards.
- Partner with and leverage all market-facing sales/business development resources to meet or exceed divisional financial goals
- Lead and collaborate on growth strategies for all digital platform assets—users, inventory, traffic, engagement, etc.
- Oversee, manage, and innovate API/platform initiatives and strategies, focusing on continual improvement of related KPI metrics
- Develop and manage key distribution partner relationships as they relate to the small and lower midmarket/digital portfolio
- Oversee Marketplace UX and collaborate with all technology constituents to drive improved performance, stability, and outcomes.
- Act as a liaison with the rest of the organization, managing expectations with all stakeholders
- Design, build, and maintain customizable, modular products fit for purpose across distribution platforms
- Enhance analytic capabilities to increase efficiency and speed to market with distribution partners and internal sales teams
- Define and track the domain’s key performance indicators
- Facilitate quarterly business planning for the domain and shape (i.e., plan and prioritize) the domain backlogs at a high level
- Build an Agile culture through effective leadership, role modeling, and people management
- Demonstrate a commitment to ongoing professional development and awareness of industry trends
- Advocate for the agent and customer, bringing design thinking into customer journeys
Qualifications
- Bachelor’s degree from an accredited college or university
- Minimum of 15 years of relevant experience
- In-depth knowledge of commercial underwriting and insurance industry theories and practices.
- Domain expertise – sufficient subject matter, enterprise, technical, commercial expertise to gain credibility across functions, business units and lead effectively within product development/, customer lens, and underwriting related processes (STP or non-STP).
- Readiness to take on full domain accountability – track record of leading teams to deliver digital products against broad business goals, ability to take ownership of responsibilities outside of immediate sphere of influence (e,g, stakeholder management across levels and functions).
- Effective negotiator and influencer to persuade stakeholders with a fact base and customer feedback.
- Business Development – experience in working with distributions and sales to create a long-term value for the organization from customers, markets, and relationships.
- Craft: Combines both deep business and product knowledge leadership and influencing skills to persuade stakeholders and team towards a vision.
- Outcome orientation: focus on outcomes, tracking metrics, and commitment to continuous improvement, a ‘can do’ attitude.
- Servant leadership and collaboration, seeking to understand by listening with a focus on growing and developing people.
- Agile: Adaptable, flexible, and decisive – ability to adjust to changing priorities and demands, find creative solutions, and make decisions quickly to deliver on key priorities.
- Innovation – not afraid to push the envelope, strive for innovation, and question the status quo.
The pay range for the role is $200,000 to $250,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website . The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
