Management Assistant

Brown & Brown • Full-time • Crayfields Business Park, Sandy Lane, St. Paul's Cray, Crayfields House, Orpington, England, BR5 3HP • 22h ago

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Job Title: Management Assistant

Location: Orpington

Hours of Work: 9:00am to 5:00pm, Monday to Friday, office based

Reporting To: Managing Director and Directors

Role Overview

The Management Assistant will provide high-level administrative and business support to the Managing Director and Directors, while also supporting the wider leadership team of 8.

This is a pivotal, hands-on role ideal for an experienced administrative or executive support professional who thrives in a fast-paced, professional services environment. The role requires excellent organisation, strong communication skills, high attention to detail, and the ability to handle confidential information with discretion.

Key Objectives

To ensure the smooth and effective day-to-day running of the Managing Director and Directors’ activities
To provide proactive administrative, HR, recruitment, and management information support
To coordinate meetings, manage diaries, prepare documentation, and track actions effectively
To act as a trusted point of coordination across teams and departments

What’s on offer:

Negotiable starting salary with the standard benefits package (Holiday, Pension etc.) and a culture built around developing staff.
Strong team environment within a business that are growing year on year and some excellent career prospects.
Full support for professional qualifications

Duties & Responsibilities:

Executive & Leadership Support:
Manage complex diaries, meetings, and scheduling for the Managing Director and Directors
Coordinate internal and external meetings, including preparation of agendas and reports
Prepare, collate, and organise meeting packs, leadership packs, reports, and presentations
Take minutes and track actions from meetings, ensuring timely follow-up
Act as a first point of contact for internal stakeholders and external enquiries
Maintain discretion and confidentiality at all times

Recruitment & HR Administration:

Manage end-to-end recruitment administration, including:
Creating and posting job adverts
Responding to recruitment enquiries via email and telephone
Liaising with recruitment team, recruiters and third-party suppliers
Screening CVs and conducting telephone interviews
Coordinating interviews with hiring managers
Maintaining accurate candidate trackers
Support HR administration activities, including:
Setting up new starters and coordinating inductions
Preparing information for monthly HR meetings
Assisting with payroll processes
Completing leavers’ checklists and exit processes

Business & Office Administration:

Provide general administrative support to Directors and the leadership team
Prepare and distribute documentation for meetings
Manage calendars and schedule meetings across teams
Answer and transfer overflow calls across the business and direct dials
Monitor and respond to shared mailboxes
Manage mailboxes in Managing Director and Directors absence

Management Information Support:

Assist with data analysis, identifying trends and errors
Collate and review monthly figures
Produce month-end management and leadership packs
Ensure timely and accurate reporting
Build strong working relationships across all departments

Additional Responsibilities:

Support compliance, governance, and internal processes where required
Track deadlines and ensure actions are completed on time
Contribute to continuous improvement of administrative processes
Undertake ad hoc projects as required

Key Skills & Attributes:

Self-motivated with a positive, can-do attitude
Strong written and verbal communication skills
Excellent attention to detail and accuracy
Effective time management and ability to prioritise workloads
Ability to manage feedback positively and adapt quickly
High level of confidentiality, discretion, and professionalism
Proactive, uses initiative, and works well independently
Confident working with senior stakeholders

Experience & Technical Skills:

Previous experience in an Executive Assistant, Management Assistant, or Business Support role preferred
Experience within insurance, financial services, or a regulated environment desirable
Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Comfortable working with data and numerical information

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

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