Job Description
Work term: Fall 2026
Work term length: 4 - 8 months (flexible)
From classroom to co-op to career, every step of your journey has an impact on your future. That’s why it makes sense to choose a co-op placement with a company that offers truly rewarding work and real-life experience. At Definity®, your contributions, creativity, and energy will be put to good use, and you’ll get to be involved with initiatives that support our strategic goals and use your skills in a supportive team environment.
If you’re looking for a company that takes care of its people — full time, part time, and co-ops alike — and has a track record of doing big things, get ready to love it here.
What You’ll Be Doing
- Liaise with technology and business partners to identify and define problem statements and objectives to achieve desired customer outcome
- Create and maintain new and existing intake requests through JIRA & ServiceNow
- Provide quarterly strategic planning support and consolidate support requests
- Create and maintain updates of executive PowerPoint presentations
- Chair meetings, take & distribute minutes to all team members and stakeholders
- Chair and organize Community of Practice lunch and learns
- Chair scrum/agile ceremonies within the Platform Engineering teams
- Monitor service dashboards and keep Technology Business Partners apprised of any emerging issues as they arise that may impact customers
- Assist in quality engineering tasks as needed
- Collaborate with Technology Delivery Partners in the management of release management tickets
- Consolidate and manage team confluence pages
What You Bring
- Currently pursuing or recently completed a university degree or college diploma in Computer Science, Technology, Business, or a related field (or equivalent experience)
- Strong practical familiarity with generative AI tools—specifically Microsoft Copilot and Gemini and Claude —including prompt engineering basics and a clear understanding of their corporate capabilities and limitations
- Previous experience working in a technology solution environment is an asset
- Previous experience working in an Agile/Scrum environment is an asset
- Proficient in MS Office 365 (Word, Excel, PowerPoint) and MS Teams is an asset
- Experience with JIRA, Confluence and ServiceNow is an asset
- Self-driven, able to move tasks & requests forward independently and with personal accountability
- Detail-oriented team player and excellent collaborator, able to both lead & participate to develop solutions with strong customer focus
- Strong communication skills (written and verbal) in a professional environment
- Strong technical aptitude and desire to learn new systems (e.g., Guidewire)
- Adaptive and agile, able to rapidly pivot your efforts between multiple priorities as business needs change to provide value to our customers
Did you know?
- We care about our co-ops: Definity’s co-op students are considered the best pipeline of talent for our full-time, permanent positions.
- We care about students: Definity distributes $85,000 in scholarships to students across Canada each year.
- We care about our community: Definity donates more than $1 million every year to causes that drive true change in the neighborhoods in which we live and work.
What can Definity offer you?
- Meaningful work forwarding our purpose of building a better world by helping our clients and communities adapt and thrive in their hardest times of need.
- Culture of accountability, empowerment, and collaboration.
- Opportunities to support personal and professional growth through real-life experience and unique learning opportunities.
- Opportunity to join our employee groups - focused on women's empowerment, LGBTQ+, anti-racism and cultural equity, and environmental activism
- Determined to create positive change for our environment, our people, and our communities, now and in the future. Check our ESG work !
About Us
This position is being posted to fill an existing vacancy.
The hourly compensation for the role starts at $22.50 per hour and will increase based on factors including but not limited to, skills, education, experience, and the recommended rates as set by the respective educational institution.
We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting accessibility@economical.com.
Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).
About The Team
Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.
We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.
