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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
Provides intermediate-level support for processing policy documents, managing endorsements, and maintaining accurate policy records. Ensures compliance with company standards and regulatory requirements while delivering timely and accurate service to internal teams and external clients.
Followingis a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
• Process policy changes, endorsements, cancellations, and reinstatementsin accordance withcompany guidelines.
• Review documentation for accuracy and completeness before submission or policy issuance.
•Maintainpolicy records and documentation in system databases accurately and efficiently.
• Respond to inquiries from agents, brokers, and internal teamsregardingpolicy status or documentation requirements.
• Collaborate with underwriting and claims teams to ensure policy servicing aligns with underwriting intent.
•Assistin preparing reports, summaries, and correspondence related to policy servicing activities.
• Ensure adherence to company policy, regulatory requirements, and service-level agreements.
The requirements listed below are representative of the knowledge,skilland/or ability required. Reasonableaccommodationmay be made to enable individuals with disabilities to perform the essential functions.
• High school diploma or equivalent isrequired.
• 2 or more years of experience in insurance operations, policy servicing, or a related administrative role.
•Demonstratedunderstanding of policy administration processes and systems.
CERTIFICATIONS / LICENSES / REGISTRATIONS
• No specific criteriaisrequired.
• Strong attention to detail and accuracy in handling documentation and data entry.
•Proficiencyin policy administration systems and Microsoft Office applications.
• Effective written and verbal communication skills for internal and external interactions.
• Ability to prioritize tasks and manage time in a high-volume, deadline-driven environment.
• Problem-solving skills to resolve discrepancies in policy servicing activities.
General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
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