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Head of Delegated Authority

Convex • London, City of London, GB • 1w ago

Head of Delegated Authority

Department: Operations

Employment Type: Permanent

Location: London, UK

Description

The Underwriting Operations function sits within the Convex COO function. The function is responsible for delivery of support services to all underwriting teams outside the United States. The Underwriting Operations function within Convex is a blend of Convex employees and those of Convex’s strategic outsourcing partners.

We are seeking a dedicated and forward-thinking leader to serve as the Head of
Delegated Underwriting Governance. This role demands a strong client service
focus and an individual who will champion innovation and continually seek new
ways to enhance our delegated underwriting governance framework. This role
ensures delegated underwriting agreements are managed effectively, align with
regulatory requirements, and support the strategic objectives of the company.
The Head of Delegated Underwriting Governance will collaborate closely with
internal stakeholders and external partners to optimise processes and
procedures related to the governance of delegated underwriting while ensuring
that any associated risks are mitigated. A commitment to creativity, strategic
thinking, and staying ahead of industry trends is essential to deliver unparalleled
service to our clients and differentiate us in the market.

Key Responsibilities

Identify, assess, and manage risks associated with delegated underwriting, implementing controls to mitigate potential issues.
Work closely with underwriting teams, compliance, legal, and other relevant departments to ensure cohesive governance practices and effective communication.
Ensure policies and procedures related to delegated underwriting, reflecting industry best practices and regulatory changes are kept up to
date.
Lead, mentor, and develop a team of professionals responsible for delegated underwriting governance, fostering a culture of excellence, accountability, and continuous improvement.
Identify training needs and opportunities for team members, providing guidance and support to enhance their skills and career progression.
Ensure the efficient and effective running of the department though optimisation of operational model design, governance, technology and outsourcing.
Set clear objectives and performance standards for the team, conducting regular performance reviews and providing constructive feedback.
Ensure the team is adequately resourced to meet the demands of delegated underwriting governance, managing workloads effectively and prioritising tasks.
Development of effective and efficient business processes including the identification, evaluation and implementation of operational improvements.
Coordination with Outsourcing Delivery team in order to ensure that outsource partners are effectively managed within the outsourcing governance framework.

Skills Knowledge and Expertise

Minimum of 10 years of relevant (re)insurance industry experience
Strategic and collaborative thinking - ability to visualise what doesn't exist, identify gaps and navigate delivery of results via collaboration with other colleagues and teams
Exceptional quantitative and qualitative analysis skills
Strong working knowledge of financial and risk analysis
Superior verbal and written communication skills
Exceptional people management skills
Able to use good discretion in working to resolve process issues that ensure the success of our established global outsourcing models.
A continuous improvement mindset.
Proven ability to solve problems and identify practical solutions.
Ability to work flexibly in order to complete duties of the role, particularly during peak underwriting periods.