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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
The Network Support Engineer role is responsible for implementation and configuration of networking systems for all facets of the banking business. This includes but is not limited to switches, routers, load balancers, VoIP systems and distributed networks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Provide on-site support for Audio Video, Telephony, and Networking at Burlington office of Tapco.
Proactively work with the business and Coordinate with UC & Network teammates to prevent or quickly resolve issues at Tapco.
Interact with Comcast Business as needed and maintain network equipment configuration in Terraform and in Meraki dashboard.
Install network hardware, cabling, and wireless access points at branch offices during office moves and openings; remove and return to inventory equipment from office closures and consolidations.
Provide Tier 1 support for networking solutions such as Meraki, BlueCat, and Aruba ClearPass.
• Take direction from senior engineer technical leaders to perform installation and configuration of installed networking systems.• Work with other IT teams to support the changes to configure and enable the necessary solutions including security, logging, monitoring.• Attend and participate in network design sessions with networking guild peers to create architectural, design and test plans.• Ability to create subcomponent design and work independently towards design implementation.• Provide architectural design patterns for peer review and education.• Lead engineering team design of integration and production tests to ensure high quality implementations.• Perform pre integration tests and execute pre integration test plans.• Communicate project status, dependencies, and requirements to management.• Stay current on changes in the networking technology space including L1 transports, software defined networking, configuration and deployment technologies including virtual machines and containers.• Provide debug and problem resolution support as necessary.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Bachelor’s degree or equivalent education and related training.
• Three to five years of experience.• BSCS, BSEE, BSCE
• Should have experience with some or all of the above listed technologies: Meraki, BlueCat, and Aruba ClearPass
• Analytical skills, problem solving, ability to communicate complex ideas and present to peers.
• Familiarity with concepts and management interfaces of a software defined network technology such as ACI, NSX or cloud networking.
• Familiarity with networking concepts such as routing, security, OSI model and protocols definitions.• Proven track record of technical designs and implementation.
Preferred Qualifications:
• A general understanding of Software Defined Networking.• Working knowledge with Devops technologies and a proven track.• Working knowledge of collaboration tools such as slack, WebEx, Microsoft Teams, Visio.• Working knowledge of Microsoft office productivity suite.• Ability to self-manage time.
General Description of Available Benefits for Eligible Employees of CRC Group: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of CRC Group offering the position. CRC Group offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace.
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