Platform Integrations Analyst
Department: Digital Underwriting
Employment Type: Permanent - Full Time
Location: London
Reporting To: Sam Hunt
Description
Join CFC’s rapidly growing Digital Underwriting team, responsible for the global distribution of our digital insurance products. As we continue to expand our digital distribution, you’ll play a critical role in ensuring our API capabilities are supported and optimised, a key area of strategic focus and growth for the business.
This is a fantastic opportunity for someone with technical and operational experience in a digital environment, who enjoys working collaboratively and thrives in a fast-paced, high-growth setting.
About the role
We’re looking for a proactive and technically astute Platform IntegrationsAnalyst to join the team and take ownership of managing digital distribution integrations with brokers and third-party platforms. This role will be central to ensuring new products are successfully launched via our API channels and that existing integrations run smoothly and effectively.
You'll lead the end-to-end onboarding process for new integrations, manage product enablement activities, and act as a key liaison between internal teams and external partners. In addition, you’ll manage a Junior Integration Analyst, helping them grow in their role and ensuring consistent support for integration activities.
· Lead the onboarding and project management of new integrations with brokers and platforms, from initial scoping through to deployment.
· Manage the delivery of new products via API integrations, including requirements gathering, coordination of testing, and final implementation.
· Act as the primary contact for integration-related queries, troubleshooting issues and coordinating with internal stakeholders to ensure fast resolution.
· Drive continuous optimisation of existing integrations to enhance performance, usability, and product visibility.
· Manage and mentor a Junior Integration Analyst, including day-to-day oversight, coaching, and performance development.
· Collaborate cross-functionally with underwriting, product, tech, and business development teams to ensure seamless execution of integration projects.
· Efficient tracking of all activity in project management tools.
About you
- Strong communication and interpersonal skills, with the ability to build relationships with technical and commercial stakeholders
- Detail-oriented and highly organised, with strong project management skills
- Analytical mindset with a focus on continuous improvement and problem-solving
- Comfortable working independently as well as within a team environment
- 2- 3 year of proven experience working with APIs, with a strong technical understanding of how they operate in commercial applications
- Solid experience in project management or operational delivery, ideally within a digital, fintech, or technology-led business
- Experience managing or mentoring team members is desirable
- Exposure to the insurance industry is beneficial, but not essential
Core Values
Love what you do:
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
