Recruitment Operations Specialist
Department: People
Employment Type: Permanent - Full Time
Location: GB - London
Reporting To: Jonathan Mickiewicz
Description
A newly created role, the Recruitment Operations Specialist plays a key role in ensuring the successful running of day to day recruitment activities in the UK and our outsourced project. You will play a key role ensuring candidates move swiftly through interview and assessment stages which will including the administration and coordination of tests via the My Interview and Codility platforms. You will use your recruitment and project management experience to identify and implement process improvements and efficiencies
About the role
- Schedule internal and external interviews within a 24-hour SLA, liaising with TA Specialists, hiring managers, and candidates
- Proactively engage candidates via LinkedIn, email, phone, and video to support screening and qualification
- Post job adverts across social media and job boards to maximise reach
- Maintain and update the Pinpoint system with role statuses and changes
- Support TA Specialists in applying best practices and streamlining processes
- Ensure timely communication and feedback to candidates and agencies
- Raise purchase orders in NetSuite for agency placements and recruitment spend
Recruitment Projects
- Lead coordination of recruitment for an offshoring project, ensuring candidate progression aligns with SLAs
- Administer assessments via Codility and My Interview, ensuring timely review by hiring managers
- Organise profile review sessions and provide testing data for bulk hiring
- Partner with the Technology Service Delivery Lead to monitor recruitment efficiency and SLA compliance
- Collate data for weekly, monthly, and quarterly recruitment reports
- Work with offshore providers to ensure reporting meets project SLAs
- Maintain accurate team MI/data at all times
- Track key hiring metrics (e.g. D&I, cost per hire, time to hire, agency spend) in Excel
About you
We’re looking for a Recruitment Administrator with exceptional attention to detail and the ability to work quickly and accurately in a fast-paced environment. This role is ideal for someone who thrives on organisation, multitasking, and supporting a busy talent acquisition team.
- Strong attention to detail and organisational skills
- Ability to work quickly without compromising accuracy
- Excellent communication and time management
- Comfortable handling multiple tasks and deadlines
- Previous experience in recruitment or HR administration is a plus
Core Values
Love what you do:
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
