Job Description
The Role
Proactive adjustment of claims within their claims authority and in accordance with established claim policies and procedures. To handle claims independently, under the guidance of senior leaders. Deliver excellent claims service to all customers, through effective claims management.
Responsibilities
Key Responsibilities
- To proactively adjust standard and complex claims within their claims authority and in accordance with the established Claims Manual, meeting all regulatory requirements, ensuring that controls are operating effectively and by achieving KPI (Key Performance Indicators).
- Determine the validity, accuracy and extent of coverage, liability and quantum.
- Develop a thorough understanding of Treaty Reinsurance (Cross Class)
- To monitor circumstances that may turn into claims whether in relation to individual risks or global events, such as major Catastrophes or significant losses of interest.
- Ensuring that adequate financial provisions, in accordance with the Canopius Reserving Philosophy, are held for every claim that you own.
- Ensuring that every claim is regularly reviewed and proactively managed to resolution, through effective diary management.
- Ensuring and delivering excellent claims service to all customers, by effectively driving claims through to resolution.
- Communicate proactively with internal and external stakeholders, both in writing and verbally ensuring excellent customer service to cedants, brokers, follow market, underwriters, actuaries, and senior management.
- Making clear, comprehensive, and meaningful notes on the claims management system.
- To identify cedant audits and report back to the RI Claims Manager.
- To flag any issues of concern/trends to the Claims Manager and Head of Reinsurance.
- Provide support to the claims capability in relation to management of claims and/or project work.
Skills
QUALIFICATIONS
- Claims Evaluation
- Claims Negotiation
- Claims Strategy
- Communication
- Customer Relationship Management
- Local Market / Policy Knowledge
- Portfolio Management
- Reading Comprehension
- Third-Party Management
Our Benefits
ABOUT US
We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. This includes hybrid working, a competitive base salary, non-contributory pension, discretionary bonus, insurances including health (family) and dental cover, and many other benefits to enhance financial, physical, social and psychological health.
About Canopius
Canopius is a global specialty lines (re)insurer. We are one of the leading insurers in the Lloyd’s of London insurance market with offices in the UK, US, Singapore, Australia and Bermuda.
At Canopius we foster a distinctive, positive culture which enables us to bring our whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results.
Based in incredible new offices in the heart of the City of London, Canopius operates a flexible, hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone's unique contributions are recognised, valued and respected.
We are fully committed to equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment. All employment decisions are made regardless of age, sex, gender identity, ethnicity, disability, sexual orientation, socio-economic background, religion or beliefs, marital or caring status, or any other status protected by the laws or regulations in the locations where we operate. We encourage and welcome applicants from all diverse backgrounds.
We make reasonable adjustments throughout the recruitment process and during employment. Please let us know if you require any information in an alternate format or any other reasonable adjustments.
