Role Description
In this role, you will lead the design and delivery of intuitive, user-centred digital experiences across all touchpoints. You’ll ensure solutions are insight-driven, commercially effective, and meet evolving customer needs better than our competitors. You will embed UX best practices, align business goals with user outcomes, and help us remain easy and rewarding to do business with in a fast-changing digital landscape.
This is a hybrid role that can be based in our Bournemouth, Birmingham, or London offices, with the expectation to be onsite 2 days a month.
This is a 12-month secondment.
Salary Information
Pay: Circa £42,000 - 47,000 per annum. Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.
About You
- Designing intuitive, user-centred digital experiences across web, mobile, tablet, email, and apps that reflect business goals and adhere to UX best practices.
- Following a robust UCO framework to deliver best-in-class experiences, including creating interactive concepts, user personas, goal-based scenarios, journeys, flows, site maps, and wireframes.
- Leading end-to-end UX activities within e-commerce projects, from scoping through to delivery, ensuring designs are informed by customer research, usability testing, and data analytics.
- Collaborating with stakeholders to gather feedback and align design solutions with both user needs and business objectives.
- Providing UX and digital design consultancy to drive continuous improvement, support new initiatives, and ensure the delivery of user value across the business.
- Supporting digital proposition development through customer research, focus groups, and usability testing, including coordination with third-party research and UX agencies.
- Applying industry best practices in usability, design, and functionality to meet evolving customer needs and stay ahead of digital trends and technologies.
- Demonstrating strong commercial awareness, customer focus, and a clear passion for user-driven design throughout all digital touchpoints.
- Working collaboratively with the wider UX team to ensure consistency, share best practices, and advocate for the customer across all design decisions.
Essential Skills
- Proficient in Figma and analytics tools such as Google Analytics and Content Square.
- Expertise in user-centred design, usability, accessibility, and information architecture.
- Strong foundation in UX methodologies and e-commerce development and delivery.
- Skilled in UX tools including Axure, Adobe, and Visio.
- Solid understanding of the digital landscape, including emerging technologies like AI.
- Excellent communicator, able to bridge technical and non-technical audiences.
- Experienced in planning and conducting user testing.
We support the government scheme “Access to Work” please feel free to ask us about the access to work scheme.
What We Will Offer You
Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:
- Flexible buy/sell holiday options
- Hybrid working
- Annual performance related bonus
- Contributory pension scheme
- Development days
- A discount up to 50% on a range of insurance products including car, home and pet
- Retail discounts
- Volunteering days
Our Ways of Working
Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.
Integrity, Fairness, Inclusion & Trust
At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer. Our commitment to equal opportunities, gender equity, and balanced gender representation, is demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.
We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.
We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.
Accessible Application for All
As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.
Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.
Hr-recruitment@allianz.co.uk
For any inquiries or to submit your application, please contact: Georgie Hill
If you are an at-risk candidate facing potential redeployment, please include this information in your CV.
Closing date: 3 Nov 25
We reserve the right to close the advert early if we reach enough applications.
#LI-Hybrid
