Position Summary:
The Business Development Specialist is responsible for developing new business and retaining current customers by providing them with the best customer service. The role develops and enhances relationships with brokers and agents, coordinates with customers for any ad-hoc requests and addresses their enquiries. They support the business development team and serve as a backup for Business Development Coordinator as needed.
Location:
Remote - United Kingdom
What will your job entail?
Job Responsibilities:
• Analyze current customer accounts, establishing cross-sell/account rounding opportunities.
• Develop and maintain relationships with key decision-makers on existing accounts to deepen client engagement and identify potential referrals.
• Generate new business leads based on lost accounts, industry listings, networking, and referrals.
• Maintain accurate records of sales activities, customer interactions, and pipeline opportunities.
• Collaborate with marketing and advertising teams to develop and implement effective sales campaigns.
• Manage a portfolio of lost accounts-identifying reasons for the loss and developing strategies to win back business.
• Stay up to date with industry trends and changes in insurance policies and regulations.
• Review in-force policies for current clients, ensuring forms, endorsements, policy changes, billing, and other data are accurate in our agency management system.
• Follow up with clients regularly to ensure customer satisfaction and identify opportunities for cross-selling or upselling.
• Working with insurance company underwriters to receive timely and accurate quotes.
• Preparing renewal presentations + binding/reissuing policies.
Work Experience and Education:
• Bachelor’s degree in Risk Management or Business with 5+ years of experience; or Masters Degree with 3 years related experience.
• Proven capabilities in marketing-related duties with an understanding of multiple rating platforms through national and regional insurance carriers.
• Preference is given to applicants with retail agency experience.
• Excellent communication, presentation, and negotiation skills.
Licenses & Certifications:
• State P&C and/or surplus line license is required.
• Accredited Advisor in Insurance (AAI), Certified Insurance Counselor (CIC), or Associate in Risk Management (ARM) a plus.
Skills:
• Microsoft Office
• Content Development
• Outside Sales
• External Communications
• Account Management
• Business Development
• Data Entry
• Insurance Industry Knowledge
Disclaimer
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
