We have the opportunity for a
Business Analyst to join our
Business Transformation department here at
Tokio Marine Kiln. Reporting into the lead Business Analyst, the role will contribute to the strategic objectives of Tokio Marine Kiln (TMK) through the delivery of change. Business Analysts act as an intermediary between the business users and the technical teams to capture business requirements and design processes & solutions. Business Analysis spans people, process and technology changes within TMK.
The role includes responsibility for:
Business Analysis – SFIA-Aligned Responsibilities (Level 5)
- Stakeholder Relationship Management (RLMT)
- Build and maintain effective relationships with stakeholders across business and technical teams.
- Manage stakeholder expectations and ensure business readiness through clear communication and engagement.
- Business Analysis (BUAN)
- Lead the definition and documentation of business problems, opportunities, and proposals for change.
- Elicit, prioritise, and manage business requirements with full traceability to business objectives and processes.
- Conduct gap analysis and define current/future state processes to support solution design.
- Business Process Improvement (BPRE)
- Identify and assess opportunities for process improvement and innovation.
- Collaborate with business owners to define measurable benefits and success criteria.
- Solution Architecture (ARCH) – in collaboration
- Work with Business Systems Analysts and Architects to evaluate solution options and ensure alignment with business needs.
- Maintain solution integrity throughout the delivery lifecycle, including integration with third parties.
- Change Implementation Planning and Management (CIPM)
- Support the development of business readiness plans and contribute to change impact assessments.
- Assist in UAT planning, test coverage review, and post-implementation support.
- Requirements Definition and Management (REQM)
- Own the analysis workstream within projects, ensuring high-quality deliverables and alignment with project goals.
- Evaluate Change Requests against agreed requirements and business benefits.
- Risk Management (BURM)
- Identify and document risks and issues related to business analysis activities, ensuring they are managed to resolution.
The successful candidate will have knowledge of insurance as well as an understanding of business process modelling annotations. Experience working with workflow tools or low code platforms would be advantageous for this role.
You will also have the ability to select the appropriate BA tools & techniques for projects and tasks depending on the methodology being used and the outcomes being sought. An understanding of both agile & waterfall project delivery methodologies. We are looking for someone adaptable, proactive and diplomatic, who has exceptional communication skills and an analytical mindset.
The successful candidate will be welcomed into the TMK family to help us further our purpose of enabling our clients to fulfil their ambitions whilst benefiting society and our people. We are committed to ensuring a safe, open, inclusive and empowering environment in which all of our people can thrive. All employees have the opportunity to join one or a number of inclusion network groups or take part in CSR and charitable activities. TMK is signed up to the Disability Confident Employer Scheme and we also accommodate flexible working, subject to the TMK flexible working policy.
As an underwriting firm with over 140 years’ experience of protecting clients from changing risks we put our confidence in the ability and talent of our people. We aim to be a ‘Good Company’ and this means being a great and inclusive company to do business with and being a great place to work. Our culture is founded on our core values of empowerment, inclusion, excellence, integrity, teamwork and innovation. We seek to recruit the best talent by endeavouring to reach diverse talent pools, offering dynamic working arrangements and investing in development.
To make your experience as comfortable as possible, please let us know if you require any reasonable adjustments or additional assistance during your application process. At Tokio Marine Kiln we are here to support you, please be reassured that we will do all that we can to ensure that your specific needs are met. Please reach out to jay.lewis@tokiomarinekiln.com in confidence, to discuss any specific assistance or requirements that you have.
If you encounter difficulties submitting your application, please email recruitment@tokiomarinekiln.com.
If you are interested in this vacancy and would like to apply or find out more, please follow the links to apply. You can also share this vacancy with your network using a number of social media platforms.
