Compliance OfficerPlay a key role in ensuring regulatory compliance across NFU Mutual’s South East region Utilise your analytical skills to make an impact during the 12-month FTCRemote role with monthly travel into London or a working space in the South East region required. About the roleWe’re seeking a Compliance Officer to join our Governance and Controls team on a 12-month fixed-term-contract to cover parental leave within the team. Supporting the NFU Mutual agency network across the South East region, this is a pivotal role that helps to ensure our business continues to comply with internal and external regulatory requirements. As a Compliance Officer, you’ll act as the region’s eyes and ears when it comes to risk and compliance management. Your work will help us maintain the trust our customers place in us. From investigating issues and analysing trends to preparing, reporting and supporting risk discussions, you’ll play a key role in safeguarding our reputation and supporting our agencies to deliver good outcomes. You’ll be joining a collaborative, proactive and hard-working team, reporting to the Governance and Controls (G&C) manager, and working closely with Quality Development Consultants. Aside from your immediate team, you’ll also be working with our Head Office compliance teams and other Compliance Officers across other regions. You'll be the go-to person for reported issues, validating details, identifying the root causes and escalating where appropriate. You'll regularly review monthly reports and declarations to identify patterns, emerging risks, and ensure issues are identified and resolved. A key part of your role will be preparing risk meeting packs, monitoring quality targets, and supporting agencies to develop and deliver robust action plans. You’ll also produce monthly newsletters to communicate important updates, trends and insights across the region, making sure everyone involved stays in the loop. When it comes to audits, your support will be vital — you’ll coordinate and support audit activity, ensuring all the necessary evidence is gathered in advance and carrying out trend analysis to inform the process. Working well with others is key; you’ll be involved in Head Office projects and share ideas with colleagues in different regions. You’ll be working closely with the G&C Manager, providing helpful insights, supporting agency reviews and contribute to stakeholder discussions that ensure we uphold high standards of compliance and quality. This is a homeworking role with a requirement to attend a site in the South East, typically central London, once a month. Should your place of residence be commutable to one of our sites, you have the option to work more days from a site or office if you would like to. This role falls under Insurance Distribution Directive requirements, and as a result, role holders will be required to demonstrate ongoing Continuous Professional Development in role, along with undergoing regular re-screening to show that they are of “Good Repute”. Further information can be found in the FCA Handbook.This role is known internally as Regional Regulatory Controller. About youYou’re passionate about regulatory compliance and may have experience working in a regulated environment. You’re comfortable analysing data, identifying trends, and communicating your findings clearly to stakeholders verbally and through written mediums. Your collaborative approach means you build effective relationships and work well as part of a team. To join our team, you’ll be: Confident in navigating PowerPoint and Word to generate meeting packs and presentations to be viewed and used by senior stakeholders Confident when analysing complex and varied data sets. Familiar with navigating CRM systems and Power BI to identify, access and export data – Desirable Ultimately, you’ll have the ability to analyse a situation, identify the problem, generate potential solutions, and choose the best course of action to resolve the issue. At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.Benefits and RewardsWhen you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including: Salary: £30,987 - £40,000, depending on experienceAnnual bonus (up to 10% of salary) Contributory pension scheme, up to 20%, including your 8% contribution25 days annual leave + bank holidays + buy/sell/save holiday trading schemeA Family Friendly policy that helps you balance your work and family responsibilitiesAccess to savings at High Street brands, travel and supermarkets£20 contribution to a monthly gym membership – subject to T&CsHealth and wellbeing plan - cashback for dentist, opticians, physio and moreAccess to voluntary benefits, including health assessments, private medical insurance and dental insuranceEmployee Volunteering - volunteer in the community for one day each yearUnlimited access to Refer a Friend £500 bonus schemeLife Assurance cover of 4 x salaryEmployee discounts of 15% on a range of NFU Mutual insurance policies. Salary sacrifice employee car scheme - subject to eligibilityWorking at NFU MutualWe’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
