This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.
At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.
All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.
Job Description: Senior Claims Analyst
How does this role contribute to our collective success?
At AXIS, data and analytics are at the heart of our strategy to become the recognized leader in specialty underwriting. As a Senior Claims Analyst at AXIS, you are a catalyst for business transformation. Your work directly enables the organization to make smarter, faster decisions by converting complex claims data into actionable insights. By delivering high-quality analytics and reporting, you empower leaders to optimize performance, reduce risk, and enhance customer satisfaction - positioning as a leader in specialty underwriting.
What will you do in this role?
Accelerating Data-Driven Decision-Making
Deliver actionable insights: You support the production, maintenance and improvement (including user testing) of timely, accurate dashboards and reports that inform executive decisions, drive operational improvements, and support financial management.
Integrate cross-market data: Your expertise in synthesizing data from diverse sources ensures that business leaders have a holistic view of claims trends and opportunities.
Enhance forecasting: By developing and maintaining advanced analytics tools, you improve claims forecasting accuracy, directly impacting loss ratios and profitability.
Enabling Stakeholder Success
Partner for performance: You collaborate with stakeholders across the business to identify needs, translate challenges into data solutions, and deliver insights that drive measurable improvements in process efficiency and customer outcomes.
Communicate with clarity: Your ability to present complex data in a compelling, accessible way ensures that insights are understood and acted upon at all levels of the organization.
Shaping the Future of Claims Analytics
Safeguard data quality: By maintaining rigorous standards for data integrity and consistency, you ensure that all reporting and analytics outputs are reliable and trusted.
Drive continuous improvement: You proactively identify opportunities to enhance and improve claims data, reporting processes and analytics tools, increasing efficiency and business value over time.
Additional duties may be assigned as appropriate to the scope and nature of the role.
About You:
We value diverse experiences and perspectives. While the following qualifications are important, we’re open to discussing how your unique background can help us achieve our goals.
What you need to have:
Solid experience within Lloyd’s and the London Market with a strong understanding of claims processes, systems, and insurance products.
Familiarity with London Market Bureau processes, Xchanging, Lloyd’s V5 bordereaux and London Market Claims systems is essential.
Able to prepare reports and draft visualisations that support operational decision-making.
Analytical & problem-solving mindset
Strong attention to detail
Effective at building relationships across departments and contributing to cross-functional initiatives.
Able to manage multiple short and long-term priorities while aligning with broader business objectives.
Open to taking on new responsibilities and pursuing professional development opportunities.
What we prefer you to have:
Familiarity with data visualisation tools such as Power BI and Tableau is advantageous, though not essential.
Able to identify and escalate potential risks or issues that may impact project delivery or business operations.
Role Factors:
In this role, you will typically be required to be in the office 3 days per week.
What we offer:
You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.
