NetSuite Administrator
Department: Finance
Employment Type: Permanent - Full Time
Location: UK - London
Reporting To: Sara Fennelly
Description
We are seeking an experienced and proactive NetSuite Administrator to lead the ongoing optimisation and development of our NetSuite ERP platform. This role is central to supporting the continued maturation of the Finance function, ensuring our systems, processes, and controls evolve in line with organisational growth.
You will act as the primary NetSuite specialist, responsible for shaping system design, improving process efficiency, enhancing data quality, and strengthening financial controls across the platform. This role partners closely with Finance, FP&A, IBA, Operations and Technology to deliver scalable, well controlled solutions that improve the end-to-end finance experience.
About the role
Systems Ownership & Governance
- Serve as the Finance Systems lead for NetSuite, ensuring the platform is stable, well controlled, and continuously improved.
- Maintain, configure and enhance the NetSuite environment, including workflows, scripts, custom objects, reporting, roles and permissions
- Drive strong technical governance practices, including role design, audit tasks, segregation of duties and secure access management
- Reduce reliance on external providers by building internal capability and knowledge.
Process Optimisation & Functional Support
- Partner with Finance stakeholders to translate business requirements into scalable, robust system solutions across GL, AP, AR, IBA, Close, FP&A, and Reporting.
- Lead improvements that streamline processes, improve controls, and enhance user experience.
- Provide day-to-day support, troubleshooting and issue resolution, ensuring high levels of adoption and data quality.
- Deliver user training and create high quality documentation to embed best practices.
Integrations & Data Flow
- Manage and optimise integrations with core business systems (e.g., HiBob, Concur, AutoRek, banking tools, planning/forecasting systems).
- Work with Technology and vendor partners to ensure integrations are stable, well controlled and deliver accurate, timely data.
- Support data migration, data integrity improvements and master data governance initiatives.
Projects & Continuous Improvement
- Support or lead major NetSuite initiatives including module implementations, upgrades, enhancements and UAT cycles.
- Contribute to Finance transformation projects, providing system expertise and ensuring NetSuite evolves with the needs of a growing organisation.
- Identify opportunities to automate manual processes, enhance reporting and strengthen end-to-end controls.
About you
Experience & Expertise
- 3+ years working with financial systems and strong knowledge of finance processes (GL, AP, AR).
- Deep NetSuite experience covering configuration, customisation, roles/permissions, SuiteFlow, dashboards, saved searches and data migration.
- Hands‑on experience working with multiple modules, ideally Fixed Assets, Projects or similar.
- Integration experience across APIs, middleware and web services.
- Strong understanding of role-based security, custom records, fields, forms and workflows.
Skills & Behaviours
- A structured problem solver who identifies improvements and challenges the status quo constructively.
- Able to explain technical concepts in a clear, approachable way to Finance and non‑technical colleagues.
- Adaptable and collaborative, able to work effectively across departments and time zones.
- Comfortable balancing BAU support with project and transformation activity.
Education & Certification
- Degree in Business, IT, Accounting or a related field.
- SuiteFoundation + NetSuite Administrator or relevant certifications (ERP Consultant, SuiteCloud Developer).
Desirable: Basic scripting skills (SuiteScript / SuiteTalk).
Core Values
Love what you do:
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
