Principal Pricing Analyst – Commercial Lines Join a dynamic General Insurance (GI) Pricing department with over 100 talented professionals, with a common goal of setting fair and accurate prices for our customers. Play an active role in setting the pricing strategy for our Commercial Lines products & packages Hybrid working on offer – spend up to 80% of your time working from home About the roleWorking in Pricing at NFU Mutual feels genuinely different. With a clear focus on customers rather than shareholders, the team’s work has real impact — supporting local communities, protecting livelihoods, and helping our UK‑wide Agency Network deliver exceptional service. Our Pricing team is central to how we support our customers, and its role is becoming even more crucial. The team is now at the heart of one of NFU Mutual’s most significant transformation programmes, shaping how pricing will operate in the future to ensure fair, insight‑driven outcomes. To deliver this transformation, the team is expanding and creating exciting opportunities to join at a pivotal moment. This is a rare chance to influence a high‑profile, business‑wide initiative where your work will be visible, valued and acted on. By working closely with colleagues across the business, you’ll play an important role in shaping NFU Mutual’s future. Beyond the transformation, you’ll join a Pricing team committed to continuous improvement, offering ongoing opportunities to grow, add value and make a real difference. If you want to drive meaningful transformation while developing your own career, now is the ideal time to join us. Our Pricing Department is a well-established and thriving function which focuses on delivering long term value for our customers, rather than working to short-term profit targets. This role sits within our Commercial Lines Pricing team and focuses on using technical expertise to develop and deliver street (customer) prices. You will play a central role in designing, building, implementing and communication of pricing models and rating algorithms. You will also be responsible for monitoring performance to ensure key metrics such as premium, conversation rates, retention rates and profitability are in line with business objectives. This includes analysing internal and external data, utilising pricing models, and collaborating with a wide range of stakeholders including those in Data, Modelling, Risk Pricing, Underwriting, Distribution, Claims, and Finance divisions. You will be responsible for leading on and acting as the technical expert and referral point for complex pricing analyses, model build and design - as well conducting scenario planning and impact assessments to understand the effect of pricing actions on conversion, retention and profitability. Monitoring and analysing street price performance and driving value to the business, will also be a key task, communicating rating proposals and analysis with key stakeholders. You will also take ownership of quality control processes across pricing models and data, ensuring accuracy, integrity and consistency - as well as undertaking coaching & mentoring, and project related tasks too. This role will be aligned to our Stratford-upon-Avon offices – with the expectation that you will spend 20% of your time onsite, and up to 80% working from home. About youYou are a highly skilled Pricing professional with extensive experience in General Insurance and a strong track record of delivering technically robust, data driven pricing analysis. You bring deep expertise across pricing methodologies, model development and data analysis, and you are confident acting as a technical role model within a team. Technical skills required: General Insurance experience is a MUST Pricing experience (any product, but Commercial Lines knowledge is preferred) Price optimisation, Radar, and SQL capability / experience, are all highly desirable You will also be able to demonstrate experience in: Advanced pricing analyses (e.g., demand or loss cost models, algorithm construction, customer impact analysis) Making technical recommendations Advanced software expertise (e.g., Emblem, Radar, R) Supervising or leading technical work, supporting colleagues in developing capability Contributing to or progressing professional qualificationsYou’ll also have a strong problem solving mindset, and an inquisitive and analytical approach matched with the ability to present technical information to nontechnical audiences. Becoming an effective communicator, with excellent stakeholder management will also be key, showcasing resilience under pressure, and maintaining accuracy and sound judgement. At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.Benefits and RewardsSalary of circa £55,000Annual bonus (up to 17.5% of salary) Contributory pension scheme, up to 20%, including your 8% contribution25 days annual leave + bank holidays + buy/sell/save holiday trading schemeA Family Friendly policy that helps you balance your work and family responsibilitiesAccess to savings at High Street brands, travel and supermarkets£20 contribution to a monthly gym membership – subject to T&CsHealth and wellbeing plan - cashback for dentist, opticians, physio and moreAccess to voluntary benefits, including health assessments, private medical insurance and dental insuranceEmployee Volunteering - volunteer in the community for one day each yearUnlimited access to Refer a Friend £500 bonus schemeLife Assurance cover of 4 x salaryEmployee discounts of 15% on a range of NFU Mutual insurance policies. Salary sacrifice employee car scheme - subject to eligibilityWorking at NFU MutualWe’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.Our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for ten consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.Additionally, we were named in the LinkedIn Top 15 Companies 2025 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.
