Company:
ClaimsPro LPDirector, Business Development Hybrid, Full-Time, (Alberta, CANADA)
As part of the National Business Development team, the Director, Business Development will be responsible for driving net new business functions, ensuring highly productive client partnerships are maintained. This role encompasses responsibility to ensure that Claimspro remains competitive and well positioned in the marketplace demonstrating account strategic leadership for Clients in the Alberta and Saskatchewan markets. This role requires hands-on industry experience with a track record of client development, sales execution, strategic negotiations, and ability to provide continued organic growth and opportunity across the organization.
Key Responsibilities:
Centralized focus on overall client relationship management, profitable net new client growth, customer retention by executing consistent and effective client contact
Delivery of strategic plan and objectives to achieve profitability
Delivery of revenue targets, new business and organic growth for ClaimsPro
Sales:
Participation, development, and execution of Corporate (Private and Public Sector), Client results and new business opportunities
Participation, development and implementation of strategic sales initiatives for Corporate (Private and Public Sector) Canada, Risk Manager and Broker communities
Manage growth initiatives, and drive innovation in account development, pricing approaches and market alternatives
Relationship management and organic expansion, consistently broadening customer base and services provided for Client partners
Maintain competitive market intelligence to leverage opportunities in the marketplace.
Partner with ClaimsPro BD team and BULs to ensure support and adherence to consistent branding, approach and messaging.
RFP and proposals are a key component to this role for client delivery.
Account Management:
Develop and achieve annual sales forecasts, budgets, and business plans
Responsible for key account management, and expansion of organic growth opportunities
Accountability for all sales initiatives relating to the service of client claims, overall strategic direction, price and process improvement of accounts via Monday.com
Drive corporate retention objectives through the continued maintenance and monitoring of existing Client business strategies and business plans.
Accountabilities:
Implementation of sales revenue targets and performance objectives
Work with all internal business intelligence including but not limited to: Regional Operations, National Operations, Finance, ECS, NAU, IT & QA to ensure client deliverables and growth for all accounts
Accountable for maintaining accurate updated client data: Contacts, all Client related documents (contracts, rate schedule, and proposals)
Qualifications & Education
5 years business development experience in the Insurance Industry.
CIP, CRM, CSP beneficial
Experience in all aspects of sales including growth strategies, account development, budgeting and forecasting
Strong problem identification and resolution skills
Demonstrates strong presentation skills and a solutions and service orientation
Excellent oral and written communication skills
What we offer:
Competitive salary
Pay-for-Performance Incentives
Work-Life Balance & Hybrid/Remote Work Opportunities
E-flex Benefits Program & Wellness Initiatives
Registered Retirement Savings Plan (RRSP) with 2% Match
Training, Career Development, and Employee Recognition Programs
Reimbursement for Adjusting Licenses and Dues
Employee Referral Bonuses
Employee Perks (access to vendor discount programs)
Environment & Working Conditions
Positive Team Dynamics
Innovative
Resourceful
Self-Management - Working from home
Organized – planning and strategizing skills
Analytical
Negotiator
Goal driven
Alberta based Office: Calgary preferred.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
