Company: Sovereign General
Department: Claims
Employment Type: Regular Full-Time
Work Model: Hybrid
Language: Bilingualism in French and English is required.
Additional Information: This/these role(s) is/are currently vacant
The Opportunity:
As a wholly owned subsidiary of the Cooperators General Insurance company, Sovereign Insurance believes your experience matters. This is our promise to not only our clients but to our employees as well, because we know the strength of our company starts with our people. The smart, curious and collaborative people who bring their whole heart and passion to work each day. But you can't pour from an empty cup; we take care of the well-being of our people so that they are inspired to protect Canadian businesses and the lives, families and communities we impact. Join us and begin shaping your experience at Sovereign.
Our Claims Management Team is looking for a dynamic self-starter with a broad claims handling background. Utilizing previous experience and established corporate philosophies, policies, procedures and standards, the successful candidate will oversee a diverse portfolio of property and liability commercial claims, including auto/fleet, Equipment Breakdown and other lines of business contingent on abilities and needs
How you will create impact:
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Setting up and investigating claims as assigned within authority level, providing control and direction to adjusters, appraisers, and solicitors to ensure claims advance in a timely manner.
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Reviewing and interpreting the insurance policy wordings, loss information and drafting coverage letters as required.
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Maintaining extensive knowledge of insurance coverage, settlement methods, procedure, investigation methods, and creative negotiation skills and file management.
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Reporting on loss and expense reserves within established guidelines.
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Liaising, collaborating and maintaining good relationships with the underwriting team, submitting risk information where appropriate.
- Attend training, meetings and industry events as an individual and team contributor as needed.
How you will succeed:
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You thrive on delivering our exceptional client experience through positive and engaging relationships; embracing accountability to achieve effective results.
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You ensure your day to day actions are in harmony with the company’s purpose, vision, and values even when challenged.
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You will support and guide others through changing conditions and encourage the exploration of new opportunities or innovations.
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You value cooperative and collaborative dialogue because diverse perspectives offer more creative and productive solutions.
To join our team:
- A minimum of 5 years claims experience with an emphasis on complex multi-line commercial claims.
- Previous experience handling commercial property, liability, equipment breakdown. Cyber experience and professional liability claims will be an asset.
- A commercial AMF license is required
What you need to know:
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Detail oriented work that requires a high degree of mental concentration for extended periods of time.
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You will provide support to clients who are experiencing a personal or financial loss. A high degree of confidentiality and discretion is required.
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You will be attending mediations, settlement conferences and court proceedings as required.
What's in it for you?
- Room to grow with confidence — build your career, contribute your ideas, and see the impact of your work.
- A culture that values you — inclusive, collaborative, and respectful, where different perspectives are encouraged and heard.
- Rewards that recognize you and the work you do - competitive salary and variable compensation, benefits and pension, paid time off, development and recognition programs.
- Support for your well-being — a holistic approach to physical, mental, social, and financial wellness.
- Pride in purpose — being part of a Canadian organization dedicated to protecting Canadian businesses and the communities they serve while giving back through volunteering, donations, and national initiatives that help build a more sustainable future.
Salary information
Expected salary range $72,847 to $121,411
Salary placement
The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.
Incentive/Variable pay
Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.
