Schemes Account Manager (Delegated Authority & Broker Relationship Specialist)
Location: London, Birmingham, Manchester or Leeds (Hybrid Working)
Shape the Performance of Delegated Authority Schemes across Markel UK !
Markel is building one of the most dynamic and high reaching delegated authority portfolios in the UK market, and we are looking for an experienced Schemes Account Manager to take ownership of some of our most strategically important scheme partnerships.
If you thrive in the world of delegated underwriting authorities, enjoy getting under the skin of performance data, and know how to build strong, commercially impactful broker relationships, this is a rare opportunity to step into a role with genuine influence and visibility.
Why This Role Matters:
Our Schemes team sits at the centre of Markel’s fastest‑growing UK distribution channel. You will handle cross‑class scheme portfolios spanning:
PI
Care
Life Science
Tech
Construction
BTE Legal Expenses
This is not standard account management, it is delegated authority oversight, scheme performance leadership, and strategic broker engagement rolled into one. You will be the person brokers trust, underwriters rely on, and senior leaders look to for insight.
What You’ll Lead:
Own and Elevate Scheme Performance:
Run Quarterly Business Reviews across your delegated authority portfolio
Analyse underwriting, claims and operational MI to identify trends and required actions
Drive scheme improvements, profitability and retention
Challenge and influence internal and external partners with confidence
Be the Primary Relationship Lead for Broker Partners:
Act as the central point of contact for all scheme‑related queries
Provide proactive service and handle expectations around underwriting decisions
Strengthen long‑term partnerships and lead key scheme negotiations
Drive Growth & Strategic Development:
Support the onboarding of new schemes and renewal tenders
Work closely with Underwriting, Governance, Claims, Operations and Broker Development
Feed insights directly into the Schemes Growth Plan with the Head of Schemes Development
Ensure Robust Governance of Delegated Authority Business:
Run reporting cycles, commentary and trend analysis
Support delegated authority requirements including service standards, data quality and oversight
Ensure that scheme partners operate within Markel’s governance and compliance expectations
What You Bring:
We are looking for experienced DA/Schemes professionals who can get going quickly. You’ll have:
A shown background in delegated authority, schemes management, or MGA/broker DA oversight
Strong commercial and analytical capability with confidence interpreting MI
Experience running structured broker performance reviews (QBRs, renewal strategies, tenders)
The ability to challenge, influence and collaborate with Underwriters, Brokers, Governance and Claims
A proactive approach passionate about building strong connections and a passion for delivering high-quality outcomes
If you’ve worked in the London Market, a regional broker, underwriting team or MGA with delegated authority responsibilities, we want to speak with you.
Why Markel?
At Markel, we do things differently. You’ll find:
Autonomy to run your scheme portfolio like a business
Visibility to senior leadership and cross‑class underwriters
Opportunity to shape the future of our schemes strategy
A competitive salary, strong bonus scheme, outstanding benefits, and genuine flexibility
You’ll join a team that is growing fast but staying true to Markel’s people‑first culture — collaborative, supportive and grounded in integrity.
Ready to Make an Impact?
If you’re an experienced delegated authority, schemes or broker account management professional looking for a role with breadth, influence and purpose, we’d love to hear from you.
Apply now and help us shape the future of Schemes at Markel.
Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at rec@markel.com or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
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