Job Description
Job Description
- Participates with Account Executives in the renewal and new business activities that support marketing and underwriting decisions that are consistent with business unit growth and retention goals.Lines of business include Directors and Officers Liability, Employment Practices Liability, Fiduciary Liability, Errors and Omissions, Crime/Fidelity, Cyber, Kidnap and Ransom.
- Partners with Account Executives to establish support needs for new and renewal policies (i.e., identify/gather relevant account information to quote and/or bind the policy; create reports, etc.).
- Executes different transaction types within the system, including processing of new business submissions, renewals, policy changes, and cancellations, ensuring speed and accuracy of data inputs.
- Accountable for accurate underwriting documentation/ information in account management systems and adherence todocumentation standards.
- Assign activity tasks within PC and responsible for monitoring queues and inboxes.
- Achieves or surpasses service expectations of the customer (may be internal or external) as determined by the Business Unit. Ensures accurate and timely servicing of accounts.
- Communicates with brokers/agencies, insureds/customers and internal departments. (i.e., researches and resolves issues, responds to inquiries and questions).
- Quotes accounts within system authority limits and in adherence to system underwriting guidance.
- Provides administrative support and other related services as needed (e.g., input account information into system).
- Participates in projects/assignments as needed.
- Actively engage and seek out training opportunities within market segment to further develop industry expertise
What Will Our Ideal Candidate Have?
- Bachelor's degree or college diploma preferred. Business, Finance, Commerce programs an asset.
- Analytical skills.
- Experience with Guidewire Policy Center system an asset.
What is a Must Have?
- High School diploma required.
- Relevant work experience in insurance industry, including internships or co-op placements.
- Basic software skills required (Windows MS Office).
Salary Range: $59,300-$109,200
About Us
Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.
This position is being posted to fill an existing vacancy.
Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.
What’s in it for you?
- Hybrid work schedule for most roles
- Company share ownership program
- Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services
Go ahead and expect a lot — you deserve it.
It’s better here — but don’t take our word for it. Definity was named by Great Place to Work ® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting accessibility@economical.com.
Background checks
This role requires successful clearance of background checks (including criminal checks and leadership references).
#IND1
About The Team
Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.
We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.
