Job Description
The VP, Business Architecture is a hands-on senior leader within the Transformation & Delivery Office who works across business and technology domains to help ensure systems are designed in a thoughtful, scalable, and effective way.
This role operates as an internal consultant, stepping into programs and projects that need design support, structure, and business architecture guidance. The leader translates business strategy, operating needs, and delivery objectives into clear business architecture recommendations, system interaction models, and design choices that improve the quality of solutions over time. This person is accountable for helping teams make sound decisions about where business logic should reside, which platforms should be used for which capabilities, and when a tactical approach is appropriate versus when a more strategic solution is warranted.
The ideal candidate brings strong judgment, broad systems thinking, and a practical, execution-oriented approach to helping teams solve complex design problems.
- The title and career band/level for this position are flexible based on the candidate’s experience.
Key Responsibilities
Business Architecture Support
- Provide direct business architecture support to strategic programs and projects that require help with solution design, system interaction modeling, and business logic placement.
- Step into complex initiatives as a hands-on advisor to help teams work through ambiguity, structure design decisions, and improve solution quality.
- Act as an internal consultant to program, product, and technology teams on business architecture questions that cut across systems, functions, and domains.
- Help teams move from high-level business goals to practical, well-structured solution approaches.
Business Capability & System Design
- Translate complex business objectives into clear business architecture recommendations that define system interactions, business workflows, capability ownership, and process support.
- Help determine how business processes should be enabled across platforms, including where key decisions, rules, data handling, and workflow steps should occur.
- Guide teams in shaping solutions that are efficient, scalable, and aligned to broader business and platform objectives.
- Ensure business design decisions support both near-term delivery needs and long-term flexibility.
Business Logic Placement & Platform Decisioning
- Advise teams on where different aspects of business logic should reside across platforms and systems.
- Help determine when a capability belongs in a core strategic platform versus when a tactical solution is sufficient.
- Evaluate trade-offs between speed, complexity, maintainability, cost, control, and long-term platform health.
- Promote thoughtful design choices that reduce duplication, fragmented workflows, and inconsistent system behavior.
- Help the organization make better decisions about what systems should do what work and why.
Strategic and Tactical Solution Guidance
- Provide practical guidance on when tactical solutions are appropriate to meet immediate business needs and when more strategic design is necessary.
- Help teams balance delivery urgency with sound long-term architecture decisions.
- Identify where short-term design choices may introduce future complexity, risk, or rework.
- Support sequencing decisions that allow the organization to meet business goals while progressing toward a more strategic target state.
Cross-Functional Design Collaboration
- Partner closely with business analysis, business systems support, program delivery, product, technology, and enterprise architecture teams to align business design with technical execution.
- Facilitate design discussions that connect business intent, operational needs, platform constraints, and long-term strategy.
- Help resolve ambiguity when multiple systems, teams, or domains are involved in delivering a business capability.
- Serve as a trusted thought partner on difficult design decisions that span organizational and technical boundaries.
Design Quality & Governance Support
- Contribute business architecture input into design reviews, trade-off discussions, and key program decisions.
- Help assess whether proposed solutions fit business capability needs, architectural principles, and target-state direction.
- Improve the consistency and quality of design decisions by bringing structured thinking and practical judgment into complex initiatives.
- Support transparency into architecture choices, rationale, and implications for future delivery and platform evolution.
Enablement & Continuous Improvement
- Develop practical templates, reference patterns, and guidance that help teams apply stronger business architecture thinking.
- Coach teams on business capability design, system interaction patterns, and business logic placement.
- Identify recurring design issues and help create reusable approaches that improve future work.
- Continuously seek opportunities to simplify the systems landscape and improve how business needs are translated into solution design.
Qualifications
- Bachelor’s degree required, advanced degree preferred.
- Significant experience in business architecture, solution design, business analysis, systems design, or related transformation disciplines.
- Experience in commercial insurance, property and casualty insurance, financial services, or another complex operating environment preferred.
- Demonstrated success working directly with business and technology teams to improve solution design across complex initiatives.
- Strong understanding of how business capabilities, workflows, rules, and system interactions should be structured across multiple systems.
- Experience evaluating trade-offs between tactical delivery needs and strategic platform design.
- Strong judgment in determining where business logic should reside and how systems should interact to support business outcomes.
- Excellent communication, facilitation, and stakeholder management skills with an ability to influence senior leaders and delivery teams in a matrixed environment.
The pay range for the role is $175,000 to $225,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
