Head of People Insight & Projects
- Shape a future focused People Strategy that improves employee experience and supports organisational goals
- Lead high impact programmes and projects across the HR Division, bringing clarity, pace and measurable outcomes
- Build the People data & insight capability to lead on our more predictive analytics agenda enabling confident, evidence based decisions at scale
About the role
This exciting opportunity has become available due to the current role holder moving into a transformational leadership role within the HR Division. As Head of People Insight & Projects, you will set the direction for a modern, data driven People Strategy and turn that strategy into high impact delivery. Partnering closely with senior leaders, you’ll connect external trends with internal priorities, ensure our operating plans are future ready, and champion an inclusive, engaging employee experience. This is a strategic role which shapes how we plan our workforce, optimise our processes and technology, and use insight to drive better outcomes for colleagues and the business.
In this role, you’ll enjoy a broad-based brief and work alongside the HR Director, Head of HR and Heads of our Centres of Excellence providing research and insight to influence and evolve our strategy, as well as providing a lead on Divisional projects, annual operating plans and activities that are clearly aligned with our People Strategy. You will also lead and manage significant change initiatives, preparing and presenting high-quality, evidence-based reports to influence senior stakeholders. You will engage, motivate, and develop your team, ensuring a culture of high performance and adaptability.
Charged with developing the approach to our internal customer experience as well as developing and overseeing the delivery of our approach to People data, insight and business intelligence, you’ll conduct research, in-depth horizon scanning and benchmarking activities, to understand and assess future developments in the Division and the external factors impacting on the people agenda.
Alongside this, the role will also provide strategic project support to our HR Director, whilst promoting a culture of continuous improvement and developing and leading our approach to Strategic Workforce Planning and Organisational Effectiveness. You will lead and manage significant change initiatives, challenging conventional thinking and proactively identifying opportunities to improve our people proposition. You will also be responsible for managing risks and ensuring the organisation is well-positioned to adapt to evolving business needs.
About you
You’re an experienced senior HR leader and a skilled strategic thinker, with a wealth of commercial expertise gained from various different business environments. You will also have an in-depth knowledge and experience of the complete employee lifecycle.
In addition, you must also demonstrate experience of:
- HR Data & Analytics, developing and overseeing people data, insight, and business intelligence to enable data-driven decisions.
- Project & Programme Management, planning, prioritising and delivering complex portfolios.
- Technology & Process Optimisation, designing roadmaps, driving adoption and continuous improvement.
- Designing, owning and managing Strategic Workforce Planning & Organisational effectiveness frameworks and capability across large organisations.
- Strategic leadership & stakeholder engagement, setting direction and influencing outcomes across a matrixed environment.
- Preparing high-quality Board level reports, presenting evidence-based proposals, and influencing decision-making.
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
- Competitive Salary
- Annual bonus (up to 33% of salary)
- Company car or car allowance (£7,000)
- Contributory pension scheme, up to 20%, including your 8% contribution
- 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme*
- A Family Friendly policy that helps you balance your work and family responsibilities
- Private medical insurance for you and your family members
- Access to savings at High Street brands, travel and supermarkets
- £20 contribution to a monthly gym membership – subject to T&Cs
- Health and wellbeing plan - cashback for dentist, opticians, physio and more
- Employee Volunteering - volunteer in the community for one day each year
- Unlimited access to Refer a Friend £500 bonus scheme
- Life Assurance cover of 4 x salary
- Employee discounts of 15% on a range of NFU Mutual insurance policies.
Working at NFU Mutual
We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us.
We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
