Claims Apprentice programme Are you looking for an exciting opportunity to build a career in Insurance? Delivering the promise to our clients that should things go wrong, we will be there to help make Claims at the forefront of everything we do at Chaucer. As a leading speciality insurance and reinsurance group we find a way to protect business activities across the globe. Our Claims team work in partnership with our underwriting teams to provide a truly outstanding service. Our 18-month rotational programme offers the chance to work in every area of the claims management process, from initial notification of the potential insurance claim from a policy holder, through investigation of the size of the loss, to final payment of the claim. Our proven approach will provide you with an in-depth understanding of how we manage claims in the specialty insurance market as well as opportunities to develop a broad network Why Chaucer We empower you to excel. Our people are a team of leaders. Experts in their fields, top performers – who collaborate, without hierarchy. Together we’ve created an exciting and successful business, and we know that it’s our people who define and drive this success. That’s why the growth, development and wellbeing of our employees is so important to us. We work hard to make sure careers at Chaucer are challenging, inspiring and rewarding and that the environment is ambitious and supportive. Location: London, at our offices in the Scalpel building in the heart of the city. We offer hybrid working, with a mix of office and home days that works for you and the team. What we offer: £27,000 plus qualification rewards £500 signing on bonus to help you get ready to start 26 days holiday plus option to buy or sell to meet your needs 18-month fixed term contract with the opportunity to apply for permanent roles at the end Excellent benefits including private medical insurance, pension, season ticket loan and flexible benefits including an allowance of £175 per month to put towards benefits of your choice from Tech products, gym memberships, cycle to work, to giving to charity. You also get 2 CSR days where you get the opportunity to make a real difference to local communities and charities that matter to you. Your Development – You’ll get - Challenging, stretching and rewarding work right from the start - Our full support and guidance to achieve your Level 3 Insurance Practitioner – claims apprenticeship which incorporates the CertCII qualification. - A personalised development plan to support your professional and soft skills development - An in-house experienced buddy and mentor, to help show you the ropes and support you on your journey - lots of opportunities to get involved in groups outside of your day to day work to grow your network, learn from others and give back to the community through our CSR initiatives. After the programme At the end of the programme, you will have the opportunity to apply for a permanent role in one of our teams that interests you and if successful we will continue to develop you and support your qualifications towards the full ACII. Is our Apprentice programme for you? Enjoy analysing data and problem solving? Are you able to communicate the complicated in a simple way? Have an eye for detail? Enjoy working collaboratively and building strong relationships? If this sounds like you, and you want to continuously learn and go the extra mile this is the programme for you. What you need - An unrestricted right to work in the UK - Be a current resident in the UK and have lived in the UK for 3 years - Able to commute to central London - Not hold a higher qualification in the same or similar subject - 3 or more A-Levels or equivalent (A-C) - GCSE in Maths and English - grade 4 (C) or equivalent - IT skills, including Microsoft Excel ABOUT US Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups. Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website. Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation). A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment. We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process. Chaucer are a leading specialty (re)insurance group working with brokers, coverholders and clients to protect and support business activities around the world. Our services are accessed both through Lloyd’s of London and the company markets. We are defined by an enterprising, bespoke approach to (re)insurance, enabled by the individual character, experience and imagination of our expert teams. Chaucer is a member of the China Re Group and backed by their financial and operational resources. China Re is one of the world’s largest reinsurance companies whose outstanding and comprehensive strength is rated A (excellent) by AM Best and A (strong) by S&P Global Rating. Chaucergroup.com