Job Profile Summary The Bordereaux Data and Analytics Manager is responsible for the efficient management and oversight of Chaucer Syndicate Limited (CSL) and Chaucer Insurance Company (CIC) Bordereaux Management and reporting, specifically Data Quality and Analytics, for Risk, Premium and Claims submissions and processing. This role supports the divisional underwriting and claims teams as well as multiple other stakeholders around the business who are customers of bordereaux data. Building and maintaining robust relationships with both internal and external stakeholders is crucial to support the wider DA Oversight function. The position demands advanced organisational, communication, and analytical abilities, comprehensive knowledge of Lloyd’s and London Market regulations. Job Description Manage and support the delivery of a first-class bordereaux ingestion service ensuring the business has the necessary data to allow for stakeholders to report consistently and accurately on Delegated business. Establishment and oversight of a quality control framework to confirm the accuracy of bordereaux mappings at the outset and throughout the entire contract and run‑off lifecycle. Oversight of the bordereaux exception process, including the use of analytical tools to design and apply additional breach rules to identify non‑compliance with the binding authority agreement. Supporting the Head of Delegated Operations and Controls in reviewing and implementing departmental procedures and controls. Support and provide guidance to Underwriting and Claims teams on data quality issues. Support onboarding processes for new Coverholders and DCAs. Support annual compliance and oversight of all Coverholders and DCAs. Identify and mitigate risks associated with delegated business through bordereaux data quality, Act as a key contact for Coverholders, brokers, and internal teams. Contribute to strategic updates and operational improvements. Represent Chaucer, as appropriate, on market forums. KPI Reporting. Provide training on the Delegated Authority function where required. Providing SME support to assist in the development of team members. Produce papers for committee reporting, Regulatory Responsibilities To have a clear understanding of regulatory requirements in terms of Delegated Authority, Conduct (including Consumer Duty), Compliance and Financial Crime. Technical Skills and Competencies Relevant Lloyd’s / London Market experience Proven experience of Bordereaux Analytics and Data Quality Ability to interpret data to make informed decisions and spot areas of improvement Experience in delivering SLA through performance management Data accuracy Excellent communication skills Excellent Microsoft skills – Word, Excel & PowerPoint Excellent organisational / time management skills Knowledge and experience of DCOM ABOUT US Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups. Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website. Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation). A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment. We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process. Chaucer are a leading specialty (re)insurance group working with brokers, coverholders and clients to protect and support business activities around the world. Our services are accessed both through Lloyd’s of London and the company markets. We are defined by an enterprising, bespoke approach to (re)insurance, enabled by the individual character, experience and imagination of our expert teams. Chaucer is a member of the China Re Group and backed by their financial and operational resources. China Re is one of the world’s largest reinsurance companies whose outstanding and comprehensive strength is rated A (excellent) by AM Best and A (strong) by S&P Global Rating. Chaucergroup.com
