Time Type:
Full time
Working Pattern:
Hybrid
Purpose of the Role
As a Claims Operations Assistant, you will provide invaluable support to the claims team, carrying out administrative tasks and liaising with other business units to provide the data and information they need to complete various initiatives including but not limited to: the underwriting process, regulatory obligations, financial reconciliations and performance management. This is a varied role which offers a great foundation for an insurance career.
Duties And Accountabilities
- Assist with data accuracy checks and adjustments
- Liaise with our broker network and Delegated Claims Authorities
- Action loss fund returns, outstanding queries, static claims and missing reserves
- Support adjusters with payment processing
- Provide administrative support for performance oversight and management
- Assist with investigating and reconciling variances
- Claim closures
- Various ad-hoc projects
Skills, Knowledge And Experience
The successful candidate will be/have:
- Excellent organisational and communication skills
- A good working knowledge of Microsoft packages including Word and Excel
- A pro-active and positive team player
- Good analytical and problem solving skills
- Ability to manage competing demands and deliver results to agreed deadlines
AEGIS Values
Fairness and respect
We make decisions considering the best interests of key stakeholders. We are direct and straightforward in our actions, working collaboratively to create a culture of fairness and respect.
Open and inclusive
We act with integrity, valuing diversity of thought and background. We take time to listen to the needs of our customers, stakeholders and colleagues working together to seek and share information.
Ambitious
We have a passion for success, aspiring to be recognised as best in class. We embrace new opportunities, encouraging innovation in pursuit of our goals.
Striving to be better
We strive to improve at all times, challenging complacency, being agile and adapting to change. We always seek to improve our customers’ experience with us.
Investing in people’s potential
We provide an environment where each employee can reach their personal potential. We encourage personal accountability for performance and individual ownership for growth and success.
AEGIS London is an equal opportunities employer and recognises the value of a diverse workforce in facilitating better decision making and business growth. We encourage a variety of differing views, perspectives and insights to create a collaborative working environment. Diversity and Inclusion are fundamental to our business and we encourage applications from all backgrounds recognising the diversity of society and our customers.
It’s important to us that you are able to perform at your best when applying for a role with AEGIS London. If there are any adjustments we can reasonably make to ensure that the process is accessible for you please telephone us on
+44(0)20 7856 7856 or email
recruitment@aegislondon.co.uk
As a business, we understand individual circumstances may differ and aim to be adaptable and to support flexible working practices. Talk to our recruitment team to understand how AEGIS London can help support you in reaching your full potential
