Reward & Benefits Manager
Department: People
Employment Type: Permanent - Full Time
Location: UK - London
Reporting To: Head of Reward
Description
Reporting to the Head of Reward, you’ll play a key role in delivering CFC’s global reward and benefits strategy. Working as part of a small experienced and highly technical reward team, you’ll have real ownership of how our programmes run today and how they evolve as we continue to grow.
Collaborating with HR and senior leaders, you’ll help develop frameworks that strengthen the link between performance and reward, offering clear, expert guidance on benchmarking, reward structures and job grading. You’ll also take responsibility for salary survey submissions, producing meaningful reward analytics and reporting, and handling day‑to‑day and more technical reward queries.
You’ll manage the full breadth of our benefits offering, working closely with providers and brokers to ensure schemes remain cost‑effective, consistent, and supportive of employee wellbeing across both the UK and our international locations. You’ll run the annual compensation review cycle end‑to‑end, ensuring robust moderation, fair outcomes, and a smooth process through our systems
About the role
- You will be responsible for managing the delivery of CFC's global reward and benefits strategy, and driving its continued development as the company grows.
- Ongoing management of current employee benefits, including managing benefit providers and brokers. Additionally, shaping the evolution of UK and global benefits to improve the benefits offering, drive global consistency (where possible) and enhance employee wellbeing in a cost‑efficient manner.
- Manage the annual compensation review process (salary and bonus), ensuring consistent and fair proposals and outcomes, a robust moderation process and smooth operation through the Compensation system.
- Under the direction of the Head of Reward, collaborate with HR and leadership teams to develop and implement structures, frameworks and guidelines to strengthen the link between performance and reward outcomes.
- Provide expert advice and guidance to recruiters, HRBPs and business leaders on the appropriate use of reward structures and internal and external benchmarking data to inform reward decisions.
- Manage the collation of data for salary survey submission and oversee all aspects of external‑market data usage.
- Manage the formal grading of jobs, using our internal approach (with reference to the AON McLagan and Willis Towers Watson grading methodology), providing expert technical insight and rationale on all aspects of job grading.
- Pro-actively develop & generate reward analytics, reports and insights.
- Manage day-to-day & more technical reward & benefits queries and all reporting relating to the annual bonus and salary review process, and benefits renewals.
- Contribute to the preparation of data and papers for Remuneration Committee meetings.
- Manage the processes of ensuring compliance with regulatory requirements related to compensation and benefits.
About you
Strong verbal, written and presentation skills, able to communicate clearly with stakeholders at all levels
High attention to detail and accuracy, especially when handling sensitive or complex reward data
Excellent analytical and numerical ability, with confidence interpreting data and using insights to guide decision‑making
Well‑organised, able to manage competing priorities and deliver at pace
Comfortable working under pressure and meeting tight deadlines
Strong IT literacy, including advanced Excel (VBA)
Confident collaborating across HR, finance, leadership teams and external partners, building strong working relationships
Able to influence without relying on hierarchy and guide stakeholders toward fair, consistent reward decisions
Capable of managing and developing a small team, providing clarity, support and direction
Significant experience in compensation and benefits, ideally within financial services or insurance
Strong understanding of reward structures, employee benefits, as well as employment legislation
Proven track record of designing, managing and improving reward programmes that support engagement and organisational growth
Hands‑on experience leading annual compensation cycles, including salary review, bonuses, moderation and system management
Comfortable working with external market data and salary surveys (e.g. McLagan, WTW) to support job grading and benchmarking
Experience running or improving benefits programmes, and working with brokers and benefit providers
Skilled in producing clear reward analytics, reporting and insights for senior leaders and governance forums
Familiarity with operating in scaling or global environments where reward frameworks and benefits evolve over time
Core Values
Love what you do:
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
