The Role
The Health & Safety Officer will support the implementation and continual improvement of the company's health, safety and wellbeing framework across our UK and International operations. Working closely with management, operational teams, surveyors, adjusters, and support functions, the role will provide competent, practical, and proactive advice to ensure legal compliance, uphold Group standards, and enable safe working across office, field, and client environments.
This is a fixed term contract for 12 months.
Key Responsibilities
Health & Safety Compliance & Governance
- Support delivery of the Group Health & Safety and wider Real Estate and Workplace enhancement strategies.
- Assist with the development of integrated management system documentation i.e. H&S, Environmental, and Business Continuity standards.
- Assist in maintaining compliance with UK and International legislation, ISO standards, and internal policies.
- Support the development, review, and communication of risk assessments, safe systems of work, and guidance materials.
- Assist with internal audits, inspections, and risk assessments across office, field, and specialist technical environments.
- Maintain accurate H&S documentation and reporting, including KPIs, dashboards, and incident logs.
- Support external audits, client assurance requests, and insurance risk assessments.
Training, Engagement & Culture
- Promote a positive safety culture through engagement, coaching, and visible leadership.
- Design, deliver, and evaluate H&S training, inductions, and toolbox talks.
- Support wellbeing, mental health, and occupational safety initiatives.
- Monitor industry developments and share emerging legislation, trends, and best practice.
- Contribute to awareness campaigns or training programmes related to H&S, sustainability, workplace wellbeing, and emergency preparedness.
- Support cross-team communication to reinforce the integration of H&S considerations into broader REW initiatives.
Incident & Risk Management
- Support and where appropriate complete incident and near-miss investigations, including root cause analysis and corrective action follow-up.
- Conduct site audits, workplace inspections, and safety observations.
- Assist with RIDDOR reporting and post-incident actions where required.
- Support emergency preparedness, business continuity, and crisis response planning.
- Support business continuity and resilience planning by providing H&S-related input into emergency response, crisis management, and operational recovery procedures.
- Assist in reviewing workplace-related risks (e.g., building safety, asset maintenance, emergency systems) to ensure alignment with H&S governance.
Stakeholder Support
- Work collaboratively with REW colleagues to ensure a cohesive approach to risk, sustainability, environmental performance, and workplace safety.
- Provide ad-hoc support to sustainability projects, facilities management tasks, and business continuity planning, ensuring H&S principles remain central to decision-making.
- Assist with cross-functional initiatives that integrate health & safety considerations into sustainability, environmental performance, and workplace management programmes.
- Support the coordination and review of supplier and contractor management processes.
- Assist in data collection and reporting for sustainability and environmental performance metrics where required.
- Support workplace teams with site inspections, contractor oversight, space planning reviews, and office safety improvements.
- Contribute to REW-led projects or initiatives that enhance operational resilience, employee wellbeing, and safe working environments.
- Provide appropriate competent H&S advice to operational leaders, surveyors, adjusters, and support teams.
- Support H&S elements of client tenders, proposals, and assurance processes.
- Liaise with clients, auditors, regulators, and industry bodies as required.
- Assist with office H&S management, including fire safety, DSE, first aid, and contractor control.
- Represent Health & Safety in internal and external meetings, reviews, and audits.
- Providing support to the wider REW team as required
- Carry out Ad Hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.
- Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration.
- Build a collaborative and inclusive team by co-creating a shared vision, recruiting diverse talent, and supporting team members through onboarding, mentoring, and coaching. Manage workloads and foster a motivating environment where colleagues feel empowered to thrive.
Required Skills
Essential
- Minimum 3 years' experience in a health and safety role, ideally within field-based or multi-site operations.
- NEBOSH General Certificate (or equivalent) and working knowledge of UK and International H&S legislation.
- Proven experience in incident investigation, risk assessment, and H&S auditing.
- Strong communication, influencing, and stakeholder engagement skills.
- Experience with ISO 45001 or other management system standards (e.g. ISO 9001 /14001/27001/22301).
- Ability to work independently, prioritise workload, and travel nationally when required.
- Full UK driving licence.
Desirable
- Experience within insurance, loss adjusting, construction, engineering, or professional services.
- Working towards or holding TechIOSH / GradIOSH (or higher).
- Knowledge of wellbeing, mental health, or occupational health programmes.
- Understanding of high-risk work controls (e.g. working at height, confined space, COSHH, PUWER, lone working).
- Experience in designing and delivering internal H&S training or awareness programmes.
- Experience contributing to H&S performance reporting or KPI dashboards.
About Us
Founded in 1884 as a mutual insurance association, Charles Taylor began under the leadership of coal merchant Charles Taylor, whose astute management set the stage for growth. Today, we are a global leader providing insurance services and technology solutions with a team of c.4,000 experts across 120+ countries on 6 continents.
Our unmatched depth of specialist expertise, from loss adjusters to forensic accountants, helps the global insurance market to address its challenges. Through our trusted partnerships model, we build long-term, personal relationships with clients based on trust and cooperation. Our powerful technology helps our clients improve their customers' experience from start to finish. Thanks to our global reach, our clients can access our services wherever they are in the world, whenever they need us.
Our services and solutions support every stage of the insurance lifecycle and every aspect of the insurance operating model, across all major commercial insurance lines serving a blue-chip international customer base that includes insurance companies, mutuals, captives, MGAs, Lloyd's syndicates and reinsurers, along with brokers, distributors and corporate insureds. Our Group Business Services (GBS) function supports the overall efficiency and effectiveness of the company ensuring that teams have the tools, systems and support needed to deliver high-quality client solutions. Focused on finance operations, HR services, IT infrastructure, legal and compliance support, and workplace management, the GBS function enables the business to operate with agility, maintain compliance and focus on delivering value to our clients.
Expertise you can trust - for more information, please visit www.charlestaylor.com
Why join Charles Taylor?
Charles Taylor prides itself on being a people-centric business. Our culture and values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance.
We strive to provide a positive working environment that offers opportunities for professional development and growth across all our business areas. This includes a structured onboarding process, job-specific skills development, online and in-person training, as well as study assistance
for professional qualifications.
Our Values
- Accountability (We take ownership and responsibility)
We all have a role to play in Charles Taylor's growth and overall success. - Agility (We learn, evolve and adapt quickly)
We anticipate, prepare for and adapt to change; it's how we stay competitive. - Care (We are compassionate and human)
We are approachable and genuinely interested in others. - Collaboration (We are one)
We are unique but united in our work. - Integrity (We do the right thing)
At all times, we act with responsibility and respect.
Equal Opportunity Employer
At Charles Taylor, we are proud to be an Inclusive Employer. We foster an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital or family status, race, religion, sex or sexual orientation.
We recognise that Diversity, Equity and Inclusion is essential in enabling us to deliver better insurance outcomes and fulfilling our responsibilities to clients, colleagues, and the community. We proactively promote and celebrate differences and strive to create an environment where our people feel included and can reach their full potential. We take pride in our inclusive and diverse culture, which is supported by strong partnerships and a transparent, fair recruitment process.
