Description
This is an entry-level opportunity to join our Underwriting Operations team, supporting the smooth running of day-to-day underwriting processes.
You’ll work closely with underwriters and business teams to help improve how we operate — making processes more efficient, reducing issues, and supporting the use of systems and tools.
This role is ideal for someone who is organised, curious, and interested in how insurance underwriting works behind the scenes.
What You’ll Be Doing
- Supporting underwriting teams with day-to-day operational processes
- Assisting with the use and improvement of systems and tools used by the business
- Gathering information to help identify process improvements
- Helping document processes to ensure they are clear, consistent, and auditable
- Supporting small improvement initiatives, including tracking actions and timelines
- Responding to queries, issues, or bottlenecks and helping to resolve them
- Preparing materials and agendas for team and working group sessions
- Working with colleagues across different teams to support operational activities
What We’re Looking For
- Strong organisational skills and attention to detail
- Good communication skills and confidence working with different teams
- An interest in process improvement and how businesses operate
- Ability to analyse information and spot opportunities for improvement
- Comfortable using systems and learning new tools
- A proactive mindset — willing to ask questions and suggest improvements
Nice to Have (but not essential)
- An interest in or basic understanding of insurance or underwriting
- Experience working in an operational, administrative, or support role
- Exposure to process improvement, data, or systems
Why This Role?
This is a great opportunity to build a career in underwriting operations. You’ll gain exposure to how underwriting works, develop valuable operational and analytical skills, and play a key role in improving how the business runs.
