Role: Business Process Analyst - Treasury & Investments (6 month FTC)
Location: London
Position: Full time, contract
The Business Process Analyst (Treasury & Investments) will support and shape transition activities by analysing, documenting and improving business processes, operating models, and system interactions. The role focuses on operational resilience, alignment with the firm’s strategic objectives and ensuring regulatory compliance, through structured requirements gathering, stakeholder engagement, and process design.
The role requires close collaboration with senior stakeholders across the incumbent supplier, Finance Investments, Treasury, Finance, Risk, Compliance, Technology, and external banking and custodian partners. The Business Process Analyst will play a key role in enabling a seamless transition with minimal disruption to the business-as-usual activities by providing clarity, traceability, and analytical insight.
About The Job
- End-to-end workflow and process mapping (to utilise Data First team's and BIC process tool - training available)
- Elicit, analyse, and document business, functional, and non-functional requirements.
- Documentation and compilation of acceptance criteria
- Produce clear documentation including business requirements documents (BRDs), functional specifications, process maps, data flows, and impact assessments.
- Maintain requirements traceability matrices and support governance reporting.
- Support the preparation of business cases, status reports and materials for governance committees.
- Act as liaison between business units and technical teams to ensure shared understanding of objectives and deliverables.
Operating Model Analysis & Design
- Development and documentation of standard operating procedures (SOPs)
- Analyse current processes, systems, and controls and define future states.
- Identify gaps, inefficiencies, risks, and opportunities for optimisation.
- Document roles, responsibilities, service levels, and hand-off points across functions.
- Support validation and sign-off of operational handovers and acceptance criteria.
Stakeholder Engagement & Change Support
- Facilitate workshops and working groups to gather requirements, validate assumptions, and resolve challenges.
- Engage senior stakeholders across Investments, Operations, Finance, Risk, and Compliance to ensure alignment and transparency.
- Conduct change impact assessments and knowledge transfer activities.
- Communicate findings, risks, and dependencies in a clear and structured manner.
Risk, Compliance & Assurance Analysis
- Identify and assess risks relating to operational continuity, data integrity, and regulatory obligations.
- Work with Risk & Compliance teams to ensure proposed processes and controls satisfy internal and external regulatory standards.
- Support audit activities by providing documentation, evidence trails, and process transparency.
- Embed operational resilience and control considerations into requirement and process design.
What you’ll need:
For this particular role there are some important qualifications and experience we need you to have. These include:
Essential
- Proven experience as a business analyst on complex operational change or transition programmes within financial services or insurance.
- Strong experience in operating model analysis and process design.
- Demonstrated ability to produce high-quality documentation including process maps, requirements catalogues, and impact assessments.
- Excellent stakeholder engagement, communication, and facilitation skills.
- Strong analytical and problem-solving capability with attention to detail.
- Experience working with cross-functional teams including Finance, Risk, Compliance and IT.
- Familiarity with structured analysis methodologies (e.g. Agile, Waterfall).
Desirable
- Experience within a Lloyd’s syndicate or broader (re)insurance environment.
- Familiarity with regulatory frameworks (e.g., PRA, FCA, Lloyd’s Minimum Standards).
- Understanding of operational resilience principles and outsourcing/insourcing governance.
- Exposure to investment systems and investment operations processes including trade lifecycle management, reconciliations, performance, and valuation.
- Knowledge of cash management, banking, oversight, and custodian interactions from a process or analysis perspective.
We are stronger together because of our common interests and rich differences. You may be the strength we didn’t know we needed. Believe in yourself, and click apply today!
Why Join Us
You’ll be joining a team that values growth, curiosity and collaboration. We’ll support you through your actuarial exams, give you access to a wide range of data and projects and encourage you to shape how reserving adds value to the wider business.
If you’re motivated by learning, challenge and the chance to make an impact from day one, we’d love to hear from you.
What Can You Expect From Us?
As well as a competitive base salary and performance related discretionary bonus, here is a link to our employee benefits - Benefits of working at MS Amlin | MS Amlin
Hybrid Working
At MS Amlin we operate a hybrid working model to empower our people with flexibility to blend where they work. We value collaboration and believe that we work better together, our teams typically do 3 days a week in the office.
About MS Amlin
MS Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd’s of London, the Middle East, and Asia Pacific. With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge. At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships.
DE&I at MS Amlin
We will build a workplace where all talent is welcomed, and everyone has the opportunity to influence how the business works. We have dedicated employee resource groups that support our Diversity, Equity, and Inclusion (DE&I) goals.
MS Amlin is proud to be one of the founding partners of Lloyd’s Inclusive Futures programme which aims to get more Black and ethnically diverse people into the insurance industry - supporting them all the way from the classroom to the boardroom. Visit this link (Inclusive Futures Impact Report) to find out more about the programme and its aims and achievements so far.
